Merchant Policy

Merchants can create invoices, payment links, subscriptions, and point-of-sale charges through the dashboard. Each request specifies the amount, currency, and accepted payment methods.

Cryptocurrency payments settle directly to the merchant's configured wallet address once the network confirms the transaction. ModomoPay does not hold, custody, or transfer funds on behalf of merchants.

Card payments are processed by a third-party provider. Settlement timing, fees, and refund availability are determined by that provider and the merchant's agreement with them.

Merchants are responsible for issuing refunds or cancellations directly to their customers. ModomoPay does not process refunds because it does not hold merchant funds. A merchant may cancel an unpaid invoice or payment link at any time.

Any payment dispute is between the merchant and the customer. ModomoPay will provide transaction records to the merchant to help resolve disputes. Contact support@modomopay.com for help pulling transaction records.

Merchants are responsible for complying with all applicable laws, regulations, and tax obligations in their jurisdictions. ModomoPay reserves the right to suspend accounts that violate these requirements.

This policy is governed by the laws of the United States and the state in which ModomoPay is registered, without regard to conflict-of-laws provisions.

Questions about this policy? Email support@modomopay.com.