Legal

Privacy Policy

This Privacy Policy explains what information ModomoPay collects, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly, including:

  • Name, email address, and business details when you create a merchant account.
  • Payout wallet address and merchant settings used to process payments.
  • Communication history with support.

We also collect limited technical information automatically, including IP address, browser type, device information, and pages visited, to operate and secure the service.

How We Use Your Information

  • Provide, operate, and maintain the payment gateway service.
  • Provide customer support and respond to inquiries.
  • Send service-related updates and, if opted in, occasional product announcements.
  • Protect against fraud, misuse, and unauthorized access.
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us operate the service (hosting, analytics, payment onboarding partners), and where required by law.

Cookies & Analytics

We use minimal cookies to keep the site functional and to understand aggregate usage patterns. You can disable cookies in your browser, though some features may not work as intended.

Data Security

We use reasonable technical and organizational safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security of data transmitted to us.

Data Retention

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us at the address below.

Children's Privacy

This service is not directed to children under 18, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

Contact

Questions about this policy? Email support@modomopay.com.